Terms & Conditions

Terms & Conditions. Please read the following terms and conditions carefully as it sets out the terms of a legally binding agreement between..

  • Please note that once your booking is confirmed, you will receive an e-mail as well as an SMS on your registered mobile number confirming your booking. However, if you would like to get in touch with us please call us on 7899219654. We are open from 8:00 am – 8:00 pm, seven days a week
  • Please note that these packages are customizable, which means that you will be able to make changes to the itinerary/activity if you so desire. The final payment will be calculated as per the activities reflecting on the website which will be outlined in the confirmatory e-mail sent to you
  • Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, mini bar etc., are not included
  • In case your package needs to be cancelled due to any natural calamity, weather conditions etc. Cityline Cabs shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors
  • If payment is not made as per the schedule provided in the first booking confirmation e-mail, Cityline Cabs reserves the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy
  • HOTEL
  • Standard check-in time at the hotel is normally 2:00 pm and check-out is 11:00 am. An early check-in, or a late check-out is solely based on the discretion of the hotel
  • In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category
  • Certain hotels abroad may ask for a security deposit during check-in, which is refundable at check-out subject to the hotel’s policy
  • SIGHTSEEING ACTIVITIES/TRANSFERS
  • Please note that ‘Day at Leisure’ essentially implies that no sightseeing activities have been included for that day
  • Kindly be on time for your activities, tours and transfers. Most countries are quite strict about following a schedule
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